Refund & Return Policy

This Refund and Return Policy explains the terms and conditions for refunds and returns of products purchased on our website. Please read this policy carefully before making a purchase. By placing an order, you acknowledge and agree to the terms outlined below.

Final Sale Policy

All products sold on our website are considered final sale. We do not offer refunds or accept returns for products, except in the case of damage or defect as outlined in Section 2 below.

Damaged or Defective Items

If you receive a damaged or defective item, please follow the steps outlined below to request a refund:

2.1 Notification: You must notify us within 48 hours of the delivery date by contacting our customer support team. Please provide your order details, including the order number and a clear description of the damage or defect.

2.2 Evidence: We may request additional information or evidence, such as photographs or videos, to verify the damage or defect. Please cooperate with our customer support team and provide the requested information promptly.

2.3 Refund Process: If the damage or defect is confirmed, we will initiate a refund for the full purchase price of the item, including any shipping charges paid. The refund will be processed using the original payment method and may take up to [number of days] to be reflected in your account.

Order Cancellation

You may cancel your order within 48 hours after placing it. If you decide to cancel, please follow these steps:

3.1 Notification: To cancel your order, contact our customer support team. Provide your order details, including the order number and a request for cancellation.

3.2 Refund Process: If your cancellation request is received within the specified timeframe, we will process a full refund for the purchase price, including any shipping charges paid. The refund will be issued using the original payment method and may take up to 3 to 5 days to be reflected in your account.

Exceptions and Conditions

4.1 Used or Altered Items: We do not accept returns or offer refunds for items that have been used, altered, or damaged by the customer.

4.2 Incorrect Address: Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for any delays, losses, or additional costs resulting from incorrect or incomplete addresses provided by the customer.

4.3 Shipping and Handling Fees: Shipping and handling fees are non-refundable unless the return is due to our error or a confirmed damage or defect.

If you have any questions or need further assistance regarding our Refund and Return Policy, please contact us. We are here to help you and provide any necessary clarification.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Refund and Return Policy.